Effective Date: October 20, 2026  • 

Privacy Policy

Mortgage Education Hub is committed to safeguarding your personal data and ensuring transparency. This policy explains how we collect, use, and protect information, including our A2P 10DLC carrier-compliant messaging practices, and your rights regarding personal information.

LEGAL TRANSPARENCY & COMPLIANCE

Your Privacy, Our Commitment

Effective Date: October 20, 2026 | Standard Version 2.4 | Carrier Verified 10DLC A2P Governance

1. Overview & Policy Scope

Mortgage Education Hub is committed to safeguarding personal information and building trust. This Privacy Policy governs information collected through our website, inquiry forms, and communication channels. By using our services or submitting information, you consent to the practices described in this policy.

2. Information Collection & Purpose

We gather information strictly required to facilitate course enrollment, curriculum delivery, identity authentication, and essential student support. Collected data categories include:

  • Direct Identification: Full legal name, verified email address, billing credentials, and mobile phone number provided upon enrollment.
  • Academic Progress: Course participation logs, assessment completions, and credential issuances.
  • Communications: Written inquiries, direct feedback submissions, and two-way student support chat records.
  • System Telemetry: Browser classification, IP routing telemetry, and essential operational cookies required for portal security.

3. SMS / MMS Messaging & A2P 10DLC Consent

Mortgage Education Hub may use Application-to-Person (A2P 10DLC) messaging to deliver transactional notifications, account verification, appointment reminders, and important updates. When you provide your mobile number through an opt-in form, you consent to receive messages as described in this policy.

A2P Consent Disclosure & Non-Sharing Guarantee

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with, sold to, or transferred to any third parties under any circumstances.

You can opt out of SMS messages at any time by replying STOP. For help, reply HELP. Message frequency may vary. Message and data rates may apply.

4. Data Sharing & Third-Party Restrictions

Mortgage Education Hub does not sell, rent, or trade personal information. We share data only with vetted service providers who help operate our services (for example: secure payment processing, website hosting, analytics, and customer support), and only to the extent necessary to provide those services. SMS opt-in and consent records are not shared for third-party marketing.

5. Storage, Encryption & Retention Standards

All data repositories apply TLS 1.3 encryption in transit and AES-256 encryption at rest. Internal access to student records is governed by strict principle-of-least-privilege role matrices and audited quarterly. Records are retained strictly during active educational matriculation plus the minimum statutory duration required by regional accreditation standards.

6. Individual Rights, Revocation & Inquiries

You retain control over your personal information. Subject to applicable laws, you may request to access, correct, export, or delete your data. To submit a request or privacy question, please use the inquiry form on this page.